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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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S M

March 27, 2026

5  out of  5
rating by S M
"Astrid did a wonderful job. She was patient, timely, honest, and informative."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Charles R Garrett Jr’s Team. "
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Byron E Diaz C

March 27, 2026

5  out of  5
rating by Byron E Diaz C
"Quiero expresar mi sincero agradecimiento a , Astrid Morales de State Farm por el servicio excepcional que me brindoʻ durante el tramite de la aseguranza de mi vehiculo, Desde el primer momento , Astrid demostroʻ un Nivel de profesionalismo , Claridad y dedicaciòn que realmente marca la diferencia, Me explicò cada detalle con paciencia, resolviò todas mis dudas logrò que un proceso que suele ser complicado , Se Sintiera sencillo y transparents , Su atencion personalizada y comp compromiso con el Cliente son verdaderamente Admirables Muchas Gracias por tu Ayuda, Astrid ; tu Apoyo hizo que todo fuera mucho mas FACIL... Lo Recomiendo !!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Charles R Garrett Jr’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Los Angeles ."
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Juan carlos Huezo

March 26, 2026

5  out of  5
rating by Juan carlos Huezo
"Abigail is being very helpful to me responding to my questions very quickly"
We responded:
"Juan, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Laura Phillips

March 26, 2026

5  out of  5
rating by Laura Phillips
"Great experience with them great coverage and price!"
We responded:
"Thank you so much for the 5-star rating, Laura! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Jose Ramirez

March 25, 2026

5  out of  5
rating by Jose Ramirez
"had a great experience working with Astrid as my insurance agent. She was professional, knowledgeable, and took the time to really understand what I needed instead of just trying to sell me a policy. Astrid explained everything clearly and made the whole process simple and stress-free. Anytime I had a question, she responded quickly and made sure I felt confident in my decisions. It’s rare to find someone who’s both efficient and genuinely cares about their clients, but Astrid definitely does."
We responded:
"Thank you for the 5-star review, Jose! Here on State Farm Agent Charles R Garrett Jr’s Team, we are proud to serve our community and appreciate your recognition. "
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Gerard Martinez

March 25, 2026

5  out of  5
rating by Gerard Martinez
"Having Astrid/State Farm has been an Amazing experience. She's professional, knowledgeable, and always stays on top of my policy needs, what Really sets Astrid apart from others is how genuine and helpful she is. Another thing my wife and I love about her is how fast she’s get back too you. You can tell she truly cares about her clients and isn't just trying to sell you a policy-she wants to make sure you're actually taken care off. She made it so easy to get the right coverage at a great price. If you're looking for a reliable, friendly agent who actually has your back, definitely reach out to here Charles Garrett jr State Farm and Astrid as your Agent"
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Gerard Martinez

March 25, 2026

5  out of  5
rating by Gerard Martinez
"Having Astrid/State Farm as My agent and insurance has been an amazing experience. She's professional and always stays on top of my policy needs, but what really sets her apart is how genuine and nice she is. You can tell she truly cares about her clients and isn't just trying to sell a policy-she wants to make sure you're actually taken care off, She made it so easy to get the right coverage at a great price. If you're looking for a reliable, friendly agent who actually has your back, definitely reach out to her. Highly recommend Charles Garrett Jr State Farm and Astrid as your Agent"
We responded:
"Thank you Gerard for the great 5 star review. We appreciate you and welcome to our office!"
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Cindy Montejo

March 24, 2026

5  out of  5
rating by Cindy Montejo
"I had an excellent experience with Yesenia from State Farm. I have State Farm insurance. I initially called to inquire about the cost of adding my partner as a second driver to my vehicle. At the time, my partner was insured with another insurance company and was paying a higher monthly rate. Yesenia went above and beyond to address all my questions and concerns. Not only did she add my partner as a second driver to my vehicle, at no cost, but she also helped my partner get a much more affordable insurance plan with State Farm. As a result, we are both now saving money!! Throughout my whole conversation with Yesenia, I never felt pressured or obligated to make any changes or purchase additional services. I was interested in life insurance, so I brought up the life insurance topic. Yesenia included a great life insurance plan for a really low rate which was an added benefit. I am very grateful for her professionalism, knowledge, and dedication. Thank you State Farm and Yesenia!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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oscarycecilia avina

March 21, 2026

5  out of  5
rating by oscarycecilia avina
"I had an excellent experience with Astrid as my insurance agent. She is a very kind person, always willing to help and patiently answer any questions. Her level of professionalism is outstanding, as she explains everything clearly and makes sure you fully understand your options before making a decision. Additionally, she is very productive and efficient; the process was quick and hassle-free. It’s clear that she cares about providing high-quality service and truly looks out for her clients’ best interests. I definitely recommend her to anyone looking for a reliable and committed insurance agent."
We responded:
"Thank you so much for the 5-stars, oscarycecilia! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Irina Ermilova

March 20, 2026

5  out of  5
rating by Irina Ermilova
"Great service! We are with this agent for I don't even remember how long. Heidy Orellana was always there whenever I needed assistance to update our policies. Over the years we had to file several claims which were solved in a timely manner and all State Farm staff was very professional and supportive. Customer service and roadside assistance are very helpful too. We are very loyal and happy State Farm customers"
We responded:
"Thank you for your kind review of State Farm Agent Charles R Garrett Jr’s Team. We appreciate it!"
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Stephany Calderon

March 20, 2026

5  out of  5
rating by Stephany Calderon
"My experience with Michelle Mendoza has made the transition from switching auto insurance easy for me. She was patient and assisted me along the way."
We responded:
"Thank you Steph! We appreciate your business!"
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Nidia Lopez

March 20, 2026

5  out of  5
rating by Nidia Lopez
"Being covered by Michelle has been the easiest experience I’ve had. She is thorough and ready to help when needed."
We responded:
"We are grateful for your 5-star review, Nidia! Thanks for taking a moment to share your positive rating of State Farm Agent Charles R Garrett Jr’s Team here in Los Angeles . "
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Martha Blanco

March 19, 2026

5  out of  5
rating by Martha Blanco
"Called Yessenia Lopez for a quote! Stressed about getting car insurance for my teenager! Listen to me, gave me guidance! Treated me with kindness! Exceptional customer service would highly recommend her!"
We responded:
"Martha, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Louis Escalante

March 11, 2026

5  out of  5
rating by Louis Escalante
"Very professional and kind. Best service I’ve had."
We responded:
"Thank you for your kind review of State Farm Agent Charles R Garrett Jr’s Team. We appreciate it!"
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Marilyn Alvarez

March 6, 2026

5  out of  5
rating by Marilyn Alvarez
"⭐️⭐️⭐️⭐️⭐️ Yesenia from State Farm was absolutely wonderful to work with. She was knowledgeable, patient, and incredibly kind while helping me navigate a complicated situation with my insurance policy. She took the time to explain my options clearly and offered honest advice and helpful solutions. Her professionalism and care made a stressful situation so much easier. I highly recommend working with Yesenia!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Charles R Garrett Jr’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jennifer Rosales

March 5, 2026

5  out of  5
rating by Jennifer Rosales
"Astrid was very helpful and patient. She helped me with all my questions and guided me through the whole process of getting insurance. It was very quick and easy thanks to her!"
We responded:
"Thank you for the amazing review, Jennifer! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Helena Wyche

February 18, 2026

5  out of  5
rating by Helena Wyche
"I just signed up for State Farm Insurance and I am happy with them already. My agent Astrid was very helpful and knowledgable. She gave me a great deal on my policy and it's a better policy and cheaper than my last one. State farm really is like a good neighbor haha! Thank you Astrid!"
We responded:
"Helena, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Charles R Garrett Jr’s Team!"
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Ligia Santos

February 18, 2026

5  out of  5
rating by Ligia Santos
"After more than 10 years with another insurance, my brother in law recommended to give Astrid a call and she got me a great quote. She is friendly and professional. Thank you!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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cesar delgado

February 13, 2026

5  out of  5
rating by cesar delgado
"Yesenia is great! 100% recommend her. She's been supporting me and my family for a few years. I trust her recommendation and it feels like she's looking out for me! I love that she's super efficient! I added a new car with just a few text messages while I had a full day at work!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Charles R Garrett Jr’s Team. "
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Beverly Werber

February 9, 2026

5  out of  5
rating by Beverly Werber
"Highly recommend Heidy for her knowledgeable, responsive, kind and helpful service."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Charles R Garrett Jr’s Team here in Los Angeles . "
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Angelica Sandoval

February 5, 2026

5  out of  5
rating by Angelica Sandoval
"From the moment I asked for a quote agent Astrid was super helpful! She is very knowledgeable and polite and made the whole process very easy! I highly recommend!"
We responded:
"We are grateful for your 5-star review, Angelica! Thanks for taking a moment to share your positive rating of State Farm Agent Charles R Garrett Jr’s Team here in Los Angeles . "
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Priscilla Cristino

February 5, 2026

5  out of  5
rating by Priscilla Cristino
"I’ve had an amazing experience. I had an urgent question and Astrid was such a great communicator. She is extremely helpful and quick with responding. So glad I chose State Farm! 😊"
We responded:
"We are grateful for your 5-star review, Priscilla! Thanks for taking a moment to share your positive rating of State Farm Agent Charles R Garrett Jr’s Team here in Los Angeles . "
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jorge

January 29, 2026

5  out of  5
rating by jorge
"Working with Astrid has been a fantastic experience. She's professional, sharp, and always stays on top of my policy needs, but what really sets her apart is how genuine and nice she is. You can tell she truly cares about her clients and isn't just trying to sell a policy-she wants to make sure you're actually protected. She made it so easy to get the right coverage at a great price. If you're looking for a reliable, friendly agent who actually has your back, definitely reach out to her!"
We responded:
"Thanks so much for the amazing review, jorge! We really appreciate your support here in Los Angeles . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Charles R Garrett Jr’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Los Angeles . "
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Jay

January 27, 2026

5  out of  5
rating by Jay
"Heidy Orellana Is the best agent we ever had. She is always friendly and has a smile in her voice. She is always willing to go over and beyond to assist us with anything we need. We highly recommend Heidy."
We responded:
"Thank you for taking the time to leave such a great review, Jay. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Daniel Spitzer

January 23, 2026

5  out of  5
rating by Daniel Spitzer
"I've worked with a lot of insurance companies over the years, but these folks really get the job done when others can't. Great service and easy to work with!"
We responded:
"Thank you for the fantastic review, Daniel! We are always here to help with your insurance needs here in Los Angeles . "