Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Zaira Madrigal

September 6, 2023

5  out of  5 rating by Zaira Madrigal
"Yesenia has helped me get the best rate for insurance and for that I am grateful! She was very helpful and it was such a fast process ! I totally recommend!! She is very professional and super attentive !"

Denisse Guillen

August 16, 2023

5  out of  5 rating by Denisse Guillen
"Astrid very friendly to talk with and to do business. Thank you"

Michael Castillo

August 15, 2023

5  out of  5 rating by Michael Castillo
"I really don’t have anything bad to say. If I’m honest the reason why I have State Farm is because they have great customer service especially Astrid Pinto. Amazing person. When I call I always have to ask for her because she always helps me out and at the end of the call I’m satisfied with her help."

Jana Huntley

August 10, 2023

5  out of  5 rating by Jana Huntley
"Robin and the staff are helpful, and always on top of everything especially in these trying insurance times. Don't hesitate to use them. I highly recommend."

john bagnerise

August 4, 2023

5  out of  5 rating by john bagnerise
"Best customer service i've had from an insurance company. Astrid was very helpful in providing service for my whole spectrum of insurance needs"

John Mayen

August 3, 2023

5  out of  5 rating by John Mayen
"Very good customer service, friendly and helpful."


August 2, 2023

5  out of  5 rating by J M
"my family and I have been a client of Charles R Garret for many years and have insured many cars, home and life insurance with them. Yesenia is always willingly and happy to answer any questions and resolved my insurance issues in a timely manner. I would definitely recommend them to my friends and family."

Irania Siguenza

July 24, 2023

5  out of  5 rating by Irania Siguenza
"Yesenia Lopez has been my agent for almost 10 years. Her attention to detail and great customer service is what has kept me happy and loyal all this time. Not only does she give you options at great prices but is great and patient at explaining everything. If you want someone you can trust, who will take care of you every step of the way, Yesenia is your person :)"

Hannah V

July 17, 2023

5  out of  5 rating by Hannah V
"Thank you for always being responsive and always giving solutions to all our needs for our insurance. Highly recommended"

Sol Kim

July 6, 2023

5  out of  5 rating by Sol Kim
"(Translated by Google) Excellent attention, they gave me confidence to want this insurance. Very professional, thanks Astrid 😊 (Original) Excelente atención, me brindaron confianza para querer esta aseguranza. Muy profesionales gracias Astrid 😊"

Ingrid D

June 21, 2023

5  out of  5 rating by Ingrid D
"Very friendly service with quick turnaround time. Took just a few minutes to get insurance with more coverage and a better price than my previous provider. Thanks Astrid!"

Cynthia Benitez

June 14, 2023

5  out of  5 rating by Cynthia Benitez
"I been with The office of Charles Garrett for about 8 years they have an exceptional customer service. My Agent Yesenia Lopez always responds to my requests and questions in a timely manner she is so helpful great customer service. I would highly recommend this office to friends and family."

Randy Stonitsch

June 13, 2023

5  out of  5 rating by Randy Stonitsch
"Astrid was fantastic! She was able to get my police signed and pushed through the same day. With, a great rate for my Tesla in California. Thanks Astrid!"

Nestor Rodriguez Flores

June 10, 2023

5  out of  5 rating by Nestor Rodriguez Flores
"I had a great experience with the customer service. It was quick and easy to get insurance."

Kathy Martinez

June 10, 2023

5  out of  5 rating by Kathy Martinez
"Michelle Mendoza is Amazing!!! She helped me lower my rate big time! I’m paying half of what I used to pay! And that’s including home as well!!! I really appreciate her and everything she does to help. Thank you!"

Bruno Y

June 10, 2023

5  out of  5 rating by Bruno Y
"Astrid gave great quote and finished policy purchasing process so quickly"

Noel Spence

June 5, 2023

5  out of  5 rating by Noel Spence
"Noah is a great guy, always friendly and reliable. Highly recommend him for good rates and top notch service 👌"

Tevin G

June 5, 2023

5  out of  5 rating by Tevin G
"Want to share a big shout out to Michelle Mendoza! Michelle goes above and beyond to make sure my account is taken care of-I really appreciate all the help Im given. The customer service I receive is truly ALL STAR levels. This review is so long overdue given all the help Ive been given. Strongly recommend working with Michelle!"

Ricardo Garcia

May 27, 2023

5  out of  5 rating by Ricardo Garcia
"Shopped around, Charles Garrett's office provided me with the most economical quote for the type of coverage I needed compared to its main competitors. Fast over the phone service! Highly recommended...👌"

Yvonne Rodriguez

May 24, 2023

5  out of  5 rating by Yvonne Rodriguez
"Astrid Pinto is very kind and helpful person. She was very great to find quotes to accommodate me with great prices. She’s good in answering all questions , I’m very satisfied with her work . Thank you very much Astrid 😊"

Brandon Watson

May 23, 2023

5  out of  5 rating by Brandon Watson
"I recently moved from Indiana to Los Angeles with State Farm and the process was prompt, to the point, and very seamless thanks to my agent Noah. I appreciate you! Thanks : )"

Jesse Mendoza

May 23, 2023

5  out of  5 rating by Jesse Mendoza
"Michelle was very helpful and friendly!"

Rex Pham

May 22, 2023

5  out of  5 rating by Rex Pham
"Astrid is very helpful and answers my questions promptly"

Robin Timmons

May 18, 2023

5  out of  5 rating by Robin Timmons
"Noah Attie was such a great help this morning. I'm leaving Allstate permanently to become a State Farm member. I couldn't be more excited! Thank you for taking your time and explaining everything to me in detail. Best, Robin"

Teisha Ford

May 15, 2023

5  out of  5 rating by Teisha Ford
"Great customer service"