Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ricardo Garcia

May 27, 2023

5  out of  5 rating by Ricardo Garcia
"Shopped around, Charles Garrett's office provided me with the most economical quote for the type of coverage I needed compared to its main competitors. Fast over the phone service! Highly recommended...👌"

Yvonne Rodriguez

May 24, 2023

5  out of  5 rating by Yvonne Rodriguez
"Astrid Pinto is very kind and helpful person. She was very great to find quotes to accommodate me with great prices. She’s good in answering all questions , I’m very satisfied with her work . Thank you very much Astrid 😊"

Brandon Watson

May 23, 2023

5  out of  5 rating by Brandon Watson
"I recently moved from Indiana to Los Angeles with State Farm and the process was prompt, to the point, and very seamless thanks to my agent Noah. I appreciate you! Thanks : )"

Jesse Mendoza

May 23, 2023

5  out of  5 rating by Jesse Mendoza
"Michelle was very helpful and friendly!"

Rex Pham

May 22, 2023

5  out of  5 rating by Rex Pham
"Astrid is very helpful and answers my questions promptly"

Robin Timmons

May 18, 2023

5  out of  5 rating by Robin Timmons
"Noah Attie was such a great help this morning. I'm leaving Allstate permanently to become a State Farm member. I couldn't be more excited! Thank you for taking your time and explaining everything to me in detail. Best, Robin"

Teisha Ford

May 15, 2023

5  out of  5 rating by Teisha Ford
"Great customer service"

Jimin Yu

May 12, 2023

5  out of  5 rating by Jimin Yu
"Very helpful Agency"

Javier Asencio

April 19, 2023

5  out of  5 rating by Javier Asencio
"Best decision ever quick and easy ! Customer service was great! Overall best insurance agent i have ever worked with!"

patricia Pintor

April 11, 2023

5  out of  5 rating by patricia Pintor
"I was recently referred by my sister to call Yesenia Lopez at Charles Garrett's office to get a quote to insure my cars. She is always saying how experience and knowledgeable they are and I have to say that it was the best decision ever! The service that I got was beyond my expectations, Yesenia Lopez went above and beyond to make sure that I had the best rate and took the time to explain everything until I was satisfied. Thank you Yesenia!"

Chloe Jorgensen

April 6, 2023

5  out of  5 rating by Chloe Jorgensen
"Noah A. made the whole process a breeze! I can’t recommend him enough. Professional, efficient, and friendly."

libby hernandez

April 5, 2023

5  out of  5 rating by libby hernandez
"I have been with State Farm for many many years, throughout the years there has been one particular person that has always been no less than extraordinary! I have to say that Yesenia Lopez is by far one of the main reasons why I continue with State Farm, Charles Garrett’s office. Her attention to detail and deliverance of service is exceptional! She always gives me the best rates and goes out of her way to provide me with all information needed. it definitely keeps me at ease knowing that your office has knowledgeable and caring people like her! I will continue to recommend Yesenia Lopez with State Farm! Thank you Yesenia! Ps. I love The Christmas Cards 😁"

Andrea Bari

April 2, 2023

1  out of  5 rating by Andrea Bari
"I paid my policy regularly for over a year, but when it came time for State Farm to pay up for an accident we did not cause, per our policy, they refused, dragging our claim for many additional months of arbitration/ litigation. Our experience has been outrageous, unethical, and it is still unresolved even though our attorney has been working on it for almost one year."

Sherri Hutchens Monroe Sanchez

March 21, 2023

5  out of  5 rating by Sherri Hutchens Monroe Sanchez
"Charles Garrett Jr has carried our Home Owner's policy for 16 years and recently contacted me about adding our auto insurance. It was an easy seamless transition and we are getting better coverage and saving money. Customer service has always been exceptional with this particular agent. I highly recommend."

Ana Garcia

March 10, 2023

5  out of  5 rating by Ana Garcia
"They were o helpful and available to set up insurance, explain details, and answer any questions I had. It was overall a smooth process working with them."

Luis guzman

March 8, 2023

5  out of  5 rating by Luis guzman
"Astrid provides great customer service. She was very helpful and gave me the best rate and explain the details of the coverage very well."

Александр Овчинников

March 4, 2023

1  out of  5 rating by Александр Овчинников
"We arrived on Saturday. Google says it works. In fact, the phone is not answered, the office is closed."

Marisol Ramirez

March 1, 2023

5  out of  5 rating by Marisol Ramirez
"The office of Charles Garrett has an exceptional customer service. Agent Yesenia Lopez always responds to my requests and questions in a timely manner. I have my house and two cars’ insured with them because their rates are lower than their competitors. I would highly recommend this office to friends and family."

Ricardo Rayon

December 28, 2022

5  out of  5 rating by Ricardo Rayon
"Astrid always helps out . She definitely knows what she is doing. Would recommend."

Elena Lopez

December 22, 2022

5  out of  5 rating by Elena Lopez
"Every time I call they are very helpful . I do recommend State Farm . We had State Farm for years and never had a problem. All my family has State Farm also and everybody is happy with their service ."

Keely Gallagher

December 16, 2022

5  out of  5 rating by Keely Gallagher
"Yesenia Lopez was very helpful when I signed up for a new plan with State Farm! She made the whole process very easy, as well as she gave me all the info I needed!"

Maria Marin

December 16, 2022

5  out of  5 rating by Maria Marin
"Great customer service. Yesenia is always so helpful and answers all my questions. I’ve been working with Yesenia for years and looking forward to continuing to work with her."

Rocio R

December 15, 2022

5  out of  5 rating by Rocio R
"I've always had State farm for a little over 6 years and I've moved around from agent to agent because they don't respond as fast as I need them too. With this one, I'll send them an email and Yesenia Will give me a call the next day. When I was having issues seeing one of my cars in my State farm app she went ahead and sent me a picture of what she saw on her screen. The fact that this agency goes the extra mile and meets my expectations is the reason why I stick with them. If you want someone that's going to be there for you and help you understand what You're paying for then I highly recommend them."

Geovanny Tarazona

December 15, 2022

5  out of  5 rating by Geovanny Tarazona
"I’ve been working with Yesenia for sometime now and have nothing but great things to say about my experience with this company. Very professional and customer service oriented. I would strongly recommend them. Make sure you ask for Yesenia, you won’t be disappointed."

Gerardo Perez Jr

December 15, 2022

5  out of  5 rating by Gerardo Perez Jr
"This review is long overdue but I’d like recognize Yesenia Lopez as the best agent I’ve worked with. She’s very kind and is always available when I’m in need of help. Highly recommend her to anyone looking to get insured."