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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Laura Petroff

October 19, 2026

5 out of 5 rating by Laura Petroff
"Extremely responsive and professional."
We responded:
"Thank you so much for the 5 stars, Laura! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Ali Galvan

October 17, 2026

5 out of 5 rating by Ali Galvan
"Yesenia is always extremely helpful and willing to work with you"
We responded:
"Ali, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Los Angeles. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Charles R Garrett Jr and Team "
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Coffee with Blue

October 15, 2026

5 out of 5 rating by Coffee with Blue
"Amazing service. Got my 150 cc scooter covered within minutes. Very Satisfied customer here. Thank you State Farm insurance."
We responded:
"Thank you so much for the 5-star rating, Coffee! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Charles R Garrett Jr "
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Paul Choung

October 13, 2026

5 out of 5 rating by Paul Choung
"Quick to respond and handle questions."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Andy

October 6, 2026

5 out of 5 rating by Andy
"I’ve had State Farm for a few years and anytime I’ve had questions about my coverage or additional options they are able to answer them right away. I spoke with Yesenia recently who was extremely helpful and gave me detailed answers, which was very much appreciated. I have had claims in the past and the staff has all been amazing and helping me during a difficult time, while being the only good part during that time. I cannot recommend them enough!"
We responded:
"Thanks so much for the fantastic rating, Andy! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Grysseida Roldan

October 3, 2026

5 out of 5 rating by Grysseida Roldan
"Everyone I’ve interacted with at this agency has always been very helpful and thorough with my needs for over a decade. Thank you."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Charles R Garrett Jr’s team. "
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Oscar Guzman

September 30, 2026

5 out of 5 rating by Oscar Guzman
"Working with Astrid was such a pleasure. She was very helpful in explaining different coverage options, and provided me with the best quote that keeps my mind at ease and helps me save money. She was quick to respond both via phone and email, and made the whole process so easy."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Los Angeles. "
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James N

September 29, 2026

5 out of 5 rating by James N
"Always available"
We responded:
"Thank you so much for the 5-stars, James! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Charles R Garrett Jr’s Team anytime."
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Michelle Kaneholani

September 10, 2026

5 out of 5 rating by Michelle Kaneholani
"Astrid Morales is amazing. She was very informative and gave me a quote quickly. She never pushed me, as I had some financial issues before I could purchase my insurance. She was completely patient with me and answered all my questions. Once I purchased my insurance she had my insurance cards and binder right away. Amazing customer service!!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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National Truck

August 28, 2026

5 out of 5 rating by National Truck
"This agent is one of the best in Los Angeles. I’ve worked with many agents before, but this one is by far the best. I highly recommend them!"
We responded:
"Thank you so much for your wonderful feedback of us here at Charles R Garrett Jr’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Charles R Garrett Jr’s Insurance Team "
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Kiumars Farshidnia

August 28, 2026

5 out of 5 rating by Kiumars Farshidnia
"Astrid Morales at State Farm is very fast and professional. She always finds me the best rates, and I’m really happy to work with her. I highly recommend her services."
We responded:
"Thank you Kiumars for the outstanding 5 star review! "
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B jizzle

August 28, 2026

5 out of 5 rating by B jizzle
"Best In the business the staff is always helpful and friendly..."
We responded:
"B, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Los Angeles insurance team! - Your State Farm Agent, Charles R Garrett Jr "
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Hugo Funes

August 27, 2026

5 out of 5 rating by Hugo Funes
"Walk in to get a quote and ended up with the best coverage and lowest price for my car insurance , agent Astrid was exceptional she helped me get the exact coverage i needed for my vehicle by explaining all my coverages and she made it very easy for me understand what my coverages were, definitely recommended thank for ur excellent service"
We responded:
"Hugo, thank you for the amazing review! Our Los Angeles insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Charles R Garrett Jr, your State Farm Agent "
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Randy Vazquez

August 27, 2026

5 out of 5 rating by Randy Vazquez
"Had a great experience working with Astrid she’s super helpful . Truly recommend her"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Los Angeles to know you had such a great experience with us. "
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Yasmin Varela

August 26, 2026

5 out of 5 rating by Yasmin Varela
"Michelle was such a kind and patient person and broke down the details for every question I had. Thank you !"
We responded:
"Yasmin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Los Angeles insurance team is always here and happy to help. "
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Sue Gerig

August 26, 2026

5 out of 5 rating by Sue Gerig
"I have worked with Heidy for many many years. Her professionalism and client service is so refreshing in this age of everything done by "press a number"! All of the staff that work at this agency truly go above and beyond."
We responded:
"Sue, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Los Angeles. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Charles R Garrett Jr and Team "
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Heriberto Robles

August 21, 2026

5 out of 5 rating by Heriberto Robles
"I want to thank Yessenia for the amazing service she always provides. I’ve been a customer for years and every time I need assistance, they’re always happy to help and I truly appreciate the service"
We responded:
"Heriberto, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Charles R Garrett Jr and Team "
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Denise Panfilo

August 21, 2026

5 out of 5 rating by Denise Panfilo
"I’ve been a customer for years, and I just want to take a moment to say how much I truly appreciate Yessenia for her amazing service I always receive . She’s are always so helpful, professional, and genuinely care about her customers. I’m very grateful for everything she does for me and the way she always go above and beyond. I highly recommend them and couldn’t be happier with my experience! ❤️"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Los Angeles to know you had such a great experience with us. "
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Stephanie Tejada

August 21, 2026

5 out of 5 rating by Stephanie Tejada
"I’ve been a State Farm customer for nearly 20 years, and I can honestly say that having an agent like Yesenia Lopez makes such a difference. She provides exceptional customer service, is always professional, knowledgeable, and genuinely takes the time to make sure I understand everything. I truly appreciate how helpful, responsive, and caring she is. After nearly two decades with State Farm, I’m grateful to have someone like Yesenia taking care of my insurance needs. She is a wonderful representation of what great customer service should be!"
We responded:
"Hi Stephanie, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Los Angeles.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Charles R Garrett Jr "
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Patricio Ruiz

August 20, 2026

5 out of 5 rating by Patricio Ruiz
"Hi
I just switch with state farm
what a difference!!
I am very satisfied with the customer service
yesenia such a nice person,very helpful and always gave a quick answer when i need it
thank you so much!!"
We responded:
"Patricio, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Beder Torres

August 20, 2026

5 out of 5 rating by Beder Torres
"I have been with State Farm insurance for over 20 years, l’m glad to have it.! Offices people very helpful.!!! Specially Yesenia .!!Thank you Yesenia,"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Anne Sevilla

August 20, 2026

5 out of 5 rating by Anne Sevilla
"Yesenia has been helping me with my insurance since I’ve started driving and has been great. She made my experience smooth and is able to answer all of my questions when I have them."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Los Angeles to know you had such a great experience with us. "
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Hector Lopez

August 20, 2026

5 out of 5 rating by Hector Lopez
"Been with Yesenia and the State Farm Charles R Garrett Jr team for years and always have received great customer service, respect and honesty with Yesenia. Wouldn’t change them for anything they’re basically family now at this point. Thank you Yesenia and the State Farm Charles R Garrett Jr team!"
We responded:
"Hector, thank you for the fantastic review! We’re always here to support you with your insurance needs in Los Angeles. "
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Jordan Gonzalez

August 11, 2026

5 out of 5 rating by Jordan Gonzalez
"I had a great experience with my auto insurance agent Astrid Pinto. They were very helpful, professional, and made the whole process easy and stress-free. They took the time to answer all my questions and made sure I got the coverage that was right for me. I really appreciate the great customer service and would definitely recommend them to anyone looking for a good insurance agent"
We responded:
"Jordan, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Los Angeles. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Charles R Garrett Jr and Team "
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Mario Gutierrez

August 7, 2026

5 out of 5 rating by Mario Gutierrez
"Quickie easy and very affordable"
We responded:
"Thank you so much for your kind review, Mario!  If you need insurance assistance, we are just an email or call away! - Charles R Garrett Jr, your State Farm Agent   "