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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ana Garcia

March 10, 2023

5  out of  5 rating by Ana Garcia
"They were o helpful and available to set up insurance, explain details, and answer any questions I had. It was overall a smooth process working with them."

Luis guzman

March 8, 2023

5  out of  5 rating by Luis guzman
"Astrid provides great customer service. She was very helpful and gave me the best rate and explain the details of the coverage very well."

Александр Овчинников

March 4, 2023

1  out of  5 rating by Александр Овчинников
"We arrived on Saturday. Google says it works. In fact, the phone is not answered, the office is closed."

Marisol Ramirez

March 1, 2023

5  out of  5 rating by Marisol Ramirez
"The office of Charles Garrett has an exceptional customer service. Agent Yesenia Lopez always responds to my requests and questions in a timely manner. I have my house and two cars’ insured with them because their rates are lower than their competitors. I would highly recommend this office to friends and family."

Ricardo Rayon

December 28, 2022

5  out of  5 rating by Ricardo Rayon
"Astrid always helps out . She definitely knows what she is doing. Would recommend."

Elena Lopez

December 22, 2022

5  out of  5 rating by Elena Lopez
"Every time I call they are very helpful . I do recommend State Farm . We had State Farm for years and never had a problem. All my family has State Farm also and everybody is happy with their service ."

Keely Gallagher

December 16, 2022

5  out of  5 rating by Keely Gallagher
"Yesenia Lopez was very helpful when I signed up for a new plan with State Farm! She made the whole process very easy, as well as she gave me all the info I needed!"

Maria Marin

December 16, 2022

5  out of  5 rating by Maria Marin
"Great customer service. Yesenia is always so helpful and answers all my questions. I’ve been working with Yesenia for years and looking forward to continuing to work with her."

Rocio R

December 15, 2022

5  out of  5 rating by Rocio R
"I've always had State farm for a little over 6 years and I've moved around from agent to agent because they don't respond as fast as I need them too. With this one, I'll send them an email and Yesenia Will give me a call the next day. When I was having issues seeing one of my cars in my State farm app she went ahead and sent me a picture of what she saw on her screen. The fact that this agency goes the extra mile and meets my expectations is the reason why I stick with them. If you want someone that's going to be there for you and help you understand what You're paying for then I highly recommend them."

Geovanny Tarazona

December 15, 2022

5  out of  5 rating by Geovanny Tarazona
"I’ve been working with Yesenia for sometime now and have nothing but great things to say about my experience with this company. Very professional and customer service oriented. I would strongly recommend them. Make sure you ask for Yesenia, you won’t be disappointed."

Gerardo Perez Jr

December 15, 2022

5  out of  5 rating by Gerardo Perez Jr
"This review is long overdue but I’d like recognize Yesenia Lopez as the best agent I’ve worked with. She’s very kind and is always available when I’m in need of help. Highly recommend her to anyone looking to get insured."

Jorge A

December 6, 2022

5  out of  5 rating by Jorge A
"Noah was very knowledgeable, professional and friendly. I bundled my car, homeowners and umbrella policy. Great rates!"

Sofia GaNa

December 1, 2022

5  out of  5 rating by Sofia GaNa
"Everyone is so nice and super helpful!"

Lorena Zavala

December 1, 2022

5  out of  5 rating by Lorena Zavala
"I have been with this agency and the same agent for 15 years! I always recommend Yesenia Lopez to my friends and family. Many have changed over to State Farm due to the great deals they offer for car and home insurance as well as the excellent customer service. Staff is very nice and are helpful whenever I need assistance. Definitely recommend them!"

Nora Martinez

December 1, 2022

5  out of  5 rating by Nora Martinez
"I have been with State Farm for many years now. My agent Yesenia Lopez is amazing!! She has always been there when I need her. She is helpful, considerate, and reliable. Her and her team never disappoint."

Jorge Esteban

December 1, 2022

5  out of  5 rating by Jorge Esteban
"I’ve been a long time customer, they’ve been awesome and easy to work with. Yesenia is always on top of things when I have questions or need to get something done. Thank you!"

Ingie Baho

November 30, 2022

5  out of  5 rating by Ingie Baho
"I had a great experience working with Noah Attie! He took the time to walk me through multiple different quotes and thoroughly explained the nuanced differences between each of them. Considering I'm a relatively new driver, Noah got me a great quote and offered a lot of education on what the coverages of the premium entail. He was patient, prioritized my needs as a costumer, and was clearly very knowledgable in his field. I'm really glad I found an insurance agent I can trust and enjoy working with!"

Paulo Jay

November 28, 2022

5  out of  5 rating by Paulo Jay
"Astrid has been such a great help. She has helped my entire family as well. I'm very grateful. Astrid you are amazing!!!! God bless you!!!"

Jacqueline Marroquin

November 28, 2022

5  out of  5 rating by Jacqueline Marroquin
"I’ve been with State Farm for over 10 years and I’ve been so happy with their services. I would like to acknowledge Astrid has always been the one to take care of me but also my whole Family I recently referred my sister in law to her. The outcome was great I gotta say Astrid has always gone above and beyond. Please acknowledge her service I will keep recommending all my family and friends to her. Thank you Astrid for being awesome. State Farm needs more people like you."

Brandi Sturgis

November 16, 2022

5  out of  5 rating by Brandi Sturgis
"I’ve been with Charles Garrett Jr. - State Farm for almost 20 years now and my service is always great. I have Car, Homeowners and life insurance with them, prices are just as good as the service. I like to deal with Yesenia but everyone is nice and knowledgeable."

Yanira Valenzuela

November 14, 2022

5  out of  5 rating by Yanira Valenzuela
"I have been with this particular State Farm agent for years now. While at first it was only vehicle insurance, they have been helpful in helping me obtain other policies they offer as well. Jess AKA Yesenia L, is especially helpful and always available for whatever I may need. My questions are always answered timely and thoroughly. I highly recommend Charles Garrett and Jess."

Oscar Guzman

November 5, 2022

5  out of  5 rating by Oscar Guzman
"Astrid Morales-Pinto is exceptional. She always goes the extra mile to provide us with the services we need. When I have questions and/or I need help, she is always there for me. That’s great Customer Service at its best. She exceeds my expectations. Keep up the good work!!!"


November 3, 2022

5  out of  5 rating by DEBRA MORALES
"I want to start by saying that I’ve always had the best customer service experience, especially by Astrid Morales. She makes sure my questions and concerns are taking care of. She goes above and beyond for my husband and myself. Charles Garret’s office is the way to go."

Ess Jai

November 2, 2022

5  out of  5 rating by Ess Jai
"I would like to take the time to share my 20+ years experience with Mr. Charles Garrett of State Farm 20+ years let’s you know that I have been extremely happy with their service they provided for auto, homeowners, renters, life and long term insurance. You name it I have it and overall it’s now generational because My adult children are now clients of Mr. Charles Garrett. Jessie is the best. Awesome Customer Service. You get what you pay for."

Ericka Tress

November 1, 2022

5  out of  5 rating by Ericka Tress
"I want to say I’m super happy with Astrid. She is always so nice and very helpful. I have referred some people cause of her service. I give her 5+ stars"