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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Veronica Beltran

June 12, 2026

5  out of  5
rating by Veronica Beltran
"I had an excellent experience working with Astrid at State Farm. She was knowledgeable, responsive, and took the time to explain all of my insurance options in a way that was easy to understand. Astrid was patient with my questions and made sure I found the coverage that best fit my needs and budget. Her professionalism and genuine commitment to helping her clients really stood out. I highly recommend Astrid to anyone looking for an insurance agent who is reliable, friendly, and dedicated to providing outstanding customer service."
We responded:
"Veronica, thank you for your wonderful review of State Farm Agent Charles R Garrett Jr’s Team!"
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Jennifer

June 10, 2026

5  out of  5
rating by Jennifer
"Great service, always. Heidy is so friendly, knowledgeable, helpful and available for my calls and questions. Highly recommend Charles R. Garrett Jr. State Farm office and have referred many friends who are also happy."
We responded:
"Thank you so much for the 5-star rating, Jennifer! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Margaret Seid

June 4, 2026

4  out of  5
rating by Margaret Seid
"Great customer service, very attentive, and accommodating to my specific needs. The team was responsive, helpful, and made the process straightforward. I would definitely recommend State Farm to anyone looking for a reliable insurance provider."
We responded:
"Margaret, thank you for your kind 4-star rating! We appreciate your feedback and are happy to hear you had a pleasant experience with State Farm Agent Charles R Garrett Jr’s Team! "
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Vadim Wolfson

June 4, 2026

5  out of  5
rating by Vadim Wolfson
"Very fast and professional"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Charles R Garrett Jr’s Team. "
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Adrian Morales

June 3, 2026

5  out of  5
rating by Adrian Morales
"This was my first time getting insurance. Astrid was super helpful and made the process very easy. Amazing service and a very good price. Definitely recommend!"
We responded:
"Thank you for the fantastic review, Adrian! We are always here to help with your insurance needs here in Los Angeles . "
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Nathalie Bustos

June 3, 2026

5  out of  5
rating by Nathalie Bustos
"Astrid was so helpful and made everything easy to understand. She took the time to answer all of my questions and helped me find the coverage that worked best for me. I never felt rushed, and she was always friendly and professional. It’s clear that she cares about her clients and wants to make sure they have a good experience. I really appreciate all of her help and would definitely recommend Astrid to anyone looking for insurance. Thank you for making the process smooth and stress free! 😊"
We responded:
"Thank you for the 5-star review, Nathalie! Here on State Farm Agent Charles R Garrett Jr’s Team, we are proud to serve our community and appreciate your recognition. "
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Peter Lewis

June 2, 2026

5  out of  5
rating by Peter Lewis
"Heidy is amazing we love her. She is so professional and the best to work with.. we cannot say enough. A+++ all the way."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Charles R Garrett Jr’s Team. "
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Bee M

May 30, 2026

5  out of  5
rating by Bee M
"Yesenia was amazing in helping me and my partner get car insurance. Very reasonable rates and great customer service. Yesenia goes above and beyond to help her clients. Thank you."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Los Angeles to know that you had such a wonderful experience with us here on State Farm Agent Charles R Garrett Jr’s Team."
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Maria G Ramirez

May 29, 2026

5  out of  5
rating by Maria G Ramirez
"Really good service specially if Abigail help you"
We responded:
"Thank you for the amazing review, Maria! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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TCRAIG

May 23, 2026

5  out of  5
rating by TCRAIG
"I’ve been with State Farm for a long time and was shopping around for different quotes since I was paying a lot but I eventually went back because it’s hard to find Good customer service. I want to thank Yesenia for always helping me out."
We responded:
"Wow, thank you for the 5-star review, TCRAIG! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Susan Robel

May 22, 2026

5  out of  5
rating by Susan Robel
"Have always received excellent service from this agency. They are always polite and very professional in their dealings with me. If a message is left, it is promptly responded to . I would highly recommend this Agency to my CA family and friends."
We responded:
"Thank you for the great 5 star review! We appreciate your business"
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Rocio R

May 15, 2026

5  out of  5
rating by Rocio R
"Michelle M. Has been such a pleasure to work with.... I had the wonderful pleasure of meeting her through the State farm platform, I submitted a ticket request and she emailed me right away. Since then she has been my go-to person when I have any issues or questions regarding my bills or coverage. I tend to ask a lot of questions and Michelle has been so patient and always willing to walk me through everything.

If there are any discrepancies she takes care of them right away. I'm truly grateful for her and appreciate all of the support she provides on a monthly basis 😂🩷"
We responded:
"Rocio we really appreciate the trust you have in our agency. Thanks for the great review!"
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Mauricio Romero

May 15, 2026

5  out of  5
rating by Mauricio Romero
"It was a very pleasant experience Mrs Astrid was very helpful;walk me through the details of what I was getting for the coverage of the policy. I will definitely recommend this agency of state farmers. For new customers."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Charles R Garrett Jr’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Ezekiel Mendoza

May 14, 2026

5  out of  5
rating by Ezekiel Mendoza
"I would highly recommend Yessenia, she was quick and very helpful with my questions and took the time to explain and walk me through what I was getting with my policy. Will keep coming back to her in the future would definitely recommend to others!"
We responded:
"Thanks so much for the amazing review, Ezekiel! We really appreciate your support here in Los Angeles . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Maribel Flores

May 10, 2026

5  out of  5
rating by Maribel Flores
"I had a great experience working with Astrid. She has always been incredibly helpful, and friendly through my 1000 questions. Communication with her has always been excellent, she is always very responsive and quick to answer any questions I had. Her professionalism and positive attitude has always made everything so much easier. I truly appreciate her and would highly recommend them to anyone!"
We responded:
"Wow, thank you for the 5-star review, Maribel! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Collin Alexander

May 8, 2026

5  out of  5
rating by Collin Alexander
"Astrid has been helpful in assisting with edits to the premiums!"
We responded:
"Thank you for the fantastic review, Collin! We are always here to help with your insurance needs here in Los Angeles . "
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James N

May 7, 2026

5  out of  5
rating by James N
"Always available"
We responded:
"Thank you so much for the 5-stars, James! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Charles R Garrett Jr’s Team anytime."
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Luis Alvares

May 5, 2026

5  out of  5
rating by Luis Alvares
"Yesenia has been great to me and my family! Always there to help! Really recommend her!"
We responded:
"Thanks so much for the fantastic rating, Luis! We are so glad you had a positive experience with us here on State Farm Agent Charles R Garrett Jr’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Pierre campos

May 3, 2026

5  out of  5
rating by Pierre campos
"Being with State Farm for over 15 years and working with Astrid as my agent has truly been one of the best decisions I’ve made. State Farm is an excellent insurance company, and having Astrid as my agent gives me real peace of mind.

She’s a true professional with years of experience, always takes the time to answer my questions, and is consistently kind and responsive. Even when she’s busy, she makes sure to return my calls, which I really appreciate.

I’ve recommended State Farm and Astrid to many family members and friends, and they’ve all had great experiences as well. If you’re looking for reliable coverage and outstanding service, I highly recommend reaching out for a quote and asking for Astrid. You’ll be in good hands."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Charles R Garrett Jr’s Team. "
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Jorge Romero

May 1, 2026

5  out of  5
rating by Jorge Romero
"Es la mejor opción los contacte por medio de un amigo y me dieron la mejor ayuda posible"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Charles R Garrett Jr’s Team. "
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Dani Burrell

May 1, 2026

5  out of  5
rating by Dani Burrell
"Jess, Yesenia and the whole State Farm team have been incredibly helpful with my policy. I am so happy to have insurance with them. They always go above and beyond!"
We responded:
"Thanks so much for the fantastic rating, Dani! We are so glad you had a positive experience with us here on State Farm Agent Charles R Garrett Jr’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Chris Castillo

May 1, 2026

5  out of  5
rating by Chris Castillo
"I recently purchased an insurance policy and have been very satisfied with the overall experience. The process of selecting the right coverage was straightforward, with clear explanations of the options available and no hidden surprises in the terms.

Customer service has been responsive and helpful whenever I had questions, which made me feel confident in my decision. I especially appreciate how easy it is to manage my policy online, from reviewing documents to making updates.

The coverage itself offers good value for the cost, giving me peace of mind knowing that I’m protected if something unexpected happens. Overall, I would recommend this insurance provider to anyone looking for reliable service, and a smooth customer experience. Charles and his team at State Farm are awesome!"
We responded:
"Thank you for your kind review of State Farm Agent Charles R Garrett Jr’s Team. We appreciate it!"
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david medina

April 29, 2026

5  out of  5
rating by david medina
"Super quick!
Michelle helped me get quoted right away, straight forward and transparency is what I like. Happy I switched to this company."
We responded:
"Thanks so much for the amazing review, david! We really appreciate your support here in Los Angeles . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Stevie Jo Ashley Frescas

April 29, 2026

5  out of  5
rating by Stevie Jo Ashley Frescas
"Love love love working with you guys , everything has been great and easy with Michelle who answered questions and assisted on many of my situations
Thank you Michelle for absolutely everything you do for my family and I 💖🫡"
We responded:
"Thank you Stevie for the great review!"
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D S

April 25, 2026

5  out of  5
rating by D S
"I’ve been working with Heidy at State Farm for close to 20 years, and I can honestly say she’s been incredible every step of the way. She handles everything with professionalism, efficiency, and always with a smile.

Heidy is someone you can truly trust—she’s consistently reliable, responsive, and genuinely cares about her clients. Whether it’s answering questions, helping with policies, or making sure everything is taken care of, she goes above and beyond.

It’s rare to find someone this dedicated and dependable. I highly recommend Heidy to anyone looking for an insurance agent they can count on!"
We responded:
"Thank you so much for the 5-stars, D! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Charles R Garrett Jr’s Team anytime."